1. Betonline Poker Customer Service Number
  2. Bet Poker Online
  3. Betonline Poker Customer Support
  4. Bet Customer Service Number

In addition to running an online poker room as I mentioned BetOnline offers a full-service sportsbook and a Vegas-style online casino. They accept international customers along with US-based players. Perhaps the one negative on BetOnline is their software.

  • ReviewBetOnline Poker

Pros & Cons

  • US player friendly poker site
  • Freeroll poker tournaments
  • Very easy registration process
  • Many years of experience
  • Available on mobile devices
  • Maximum daily single payout limits
  • Small number of poker game variants
  • Some poker games offer very high stakes
  • Could do with more games

Compatible on

Screenshots

Our Expert Rating

Average User Rating

Safe Pay Guarantee*

Panama Gaming Control Board

Licensed by

BetOnline Poker employ the strictest anti-hacking security standards so you can deposit and withdraw your money with absolute confidence.

*We only list poker sites with established industry-standard banking options and 100% regulated licenses

BetOnline Poker is an online poker room that is widely known for its turbulent history and unpredictable reputation. Even thought it has been in the business for over a decade, this poker site only recently managed to build a name for itself in the online gambling industry.

Back in the early days, BetOnline was founded as part of the Action Poker network that was soon after renamed into the Chico Poker network. Only BetOnline and one other poker site from the network were able to cater to US citizens, but this only brought on further trouble.

Nowadays as an independent online poker room, BetOnline is able to provide highly rewarding bonuses, improved gaming software and fair play.

BetOnline Poker Software & Graphics

The basic, functional and simplistic software of BetOnline’s grass roots was replaced by a more robust and efficient program structure during the last few years. The main reason behind such innovations lies in the fact that this poker room abandoned the Chico Poker network and now functions as an independent provider.

One major improvement in the poker software can be noticed in the customization options. Players today are able to set their own avatar, choose designs and color patterns for the card decks, lobby and poker tables. The note-taking feature is another novelty that can be good top mark your poker buddy but can also be misused by ‘sharks’ who like following their prey.

The platform support is another addition to the previous bare functionality of BetOnline. This operator has recently switched from the instant-play option to a downloadable client for both Mac and Windows users.

Poker Room Information

Official Website
http://www.betonline.ag
Languages:
English
Established:
1991
Gambling Licenses:
Panama Gaming Control Board
Owned by:
BetOnline

Banking Options

VisaMastercardMaestroSkrillNetellerBitcoinAmerican ExpressWire Transfer

Contact Information

BetOnline Bonus Offers & Promotions

Contents

  • Frequently Asked Questions

New players always get the most attention from online poker rooms, as these services try to hold their attention with shiny and irresistible offers. BetOnline is certainly one of the shiniest services in the industry, as it offers their own must-have Welcome Bonus for first depositors with a 100% match capped at $1,000.

These players need to address the customer service via email as soon as they fund their poker account for the first time. Once they receive the bonus money, players are given 60 days to clear the bonus at a 33% rakeback clear rate.

Other promotion offers for BetOnline players include the frequent Bad Beat bonus which is known as a jackpot on this site. If you lose with a strong hand, you and the other losers on the table take the six-figure jackpot. Refer-a-friend is another possibility for poker players to boost their bankroll, although it doesn’t offer any significant amounts.

BetOnline does have some surprising shortcomings, such as the lack of a standard VIP program. Players are still encouraged to collect their points and use them to enter tournaments and satellites, but there are no set tiers and ranks which mark the player’s status.

BetOnline Game Selection & Player Traffic

The game selection might seem quite varied to the new eye, but regulars at BetOnline are aware that only a couple of games receive the player traffic needed to present them as real gambling opportunities. No Limit Texas Hold’em and Omaha dominate the scene, while Fixed Limit Hold’em exists almost solely on paper. Other game options include 7 Card Stud, Americana and 32 Card Draw, but without any significant player pools.

BetOnline Deposit & Withdrawal Options

This aspect of the BetOnline Poker site has proved to deserve all the praise it regularly receives. Its deposit and withdrawal processing time is bound to set a record at some point.

The selection of depositing options that BetOnline Poker players can choose from covers a wide range of payment methods. Starting from the standard credit and debit card payments via MasterCard, Visa and Maestro, this site also offers cash transfers through services like bank wire transfers and multiple e-wallet options. Bitcoin is also a possibility, and is even recommended due to its promptness.

Withdrawals can be processed with more or less the same payment methods, with the addition of a check by mail withdrawal that takes the longest. Bitcoin is advisable for these transactions as well, mostly due to the fact it has anonymity and security as additional advantages compared to other prompt payment options.

All the various transaction possibilities have their own specifications. Hence, if you wish to transfer via a certain channel, the best thing to do is to check the specific conditions. They usually have a minimum and maximum deposit and withdrawal amount, while some may impose a fee for the transfer service.

BetOnline Security & Customer Support

One of the reasons why this site has long remained in the industry’s background is the lack of proper security measures and unethical behavior. There have been numerous complaints, disputes and whole media scandals caused by regulatory inconsistencies.

One major scandal which seriously undermined the site’s credibility was related to the username and password information. All customer representatives were revealed to have access to such information and virtually no obstacle if they choose to empty the players’ accounts.

Other issues regarding unethical behavior on behalf of BetOnline concerned unfounded funds confiscation which could range from a couple of hundred dollars to amounts over $50,000. This poker room has also been charged for lying about its network, the security measures it employs and other primary info like the year it was founded etc. All this has made people turn against it and forced BetOnline to rethink its actions and consequences. Nowadays, it seems to be a reformed site which has the players’ best interests at heart.

Betonline poker customer support

The same inconsistency can be said to reflect the situation with BetOnline’s customer service and support center. Various player experiences have witnessed completely opposite treatments, as some players are unable to get answers to general questions, while others are able to construct an in-depth understanding.

If you wish to try your luck and give the reformed and improved BetOnline a chance, keep in mind that you can contact their support agents via phone or fax line, email and live chat.

Conclusion

All in all, you shouldn’t be put off by past troubles. Since it has been reformed, BetOnline has been known to offer reliable software and provably fair games to poker players worldwide, including US citizens. This makes it much more attractive for poker players which enjoy varied competition at their chosen poker site. The attractive bonuses and promotions are just an addition to the long line of points that will make you vote ‘For’ BetOnline sooner or later.

Frequently Asked Questions

You will find thousands of Poker players online and playing in both cash ring table Poker games and plenty of Poker Tournaments no matter when you choose to play at the BetOnline Poker site, this guarantees that you are always going to find just the type of Poker players to take on and you will always find enough Poker Tournaments up and running to keep your very busy indeed!

2. What Poker Bonus Can I Claim at the BetOnline Poker site?

You will find several different new player sign up bonuses depending on just which type of gambling site of theirs you wish to bet at, if it is their Poker site that interest you then get on over to their website now as it has just been given a revamp, that is both the website and the welcome bonus offer and there is plenty of free cash to be given away, so stake your claim right now!

If there is one thing that you are going to find absolutely no shortages of as a player at the BetOnline Poker site it is Freerolls, they have a full schedule of them running every single day of the week and as such you are never going to be very far away from one of them starting no matter when you choose to log in and play, visit their website and make a date in your Poker playing diary by checking out their live and constantly updated Poker Tournament schedule which lists all of their up and coming Poker Tournaments.

4. What Poker Tournaments are available at BetOnline Poker?

The BetOnline Poker site offers every type of Poker Tournament you could ask for. You will find Freeroll Poker Tournaments at the BetOnline Poker site along with Sit n Go Tournaments, No Limit as well as Limit Poker Tournaments are also readily available.

If you visit the BetOnline Poker site you will also find a complete Poker Tournament Schedule which will enlighten you on which Tournaments are about to start. The BetOnline Poker site also has a lot of Main Event Poker Tournaments and you can win your way into one of the Tournaments by taking part in one of their regularly held Satellite Tournaments.

Having an International customer base you should experience no problems what so ever finding a very convenient and probably much more importantly a very cost effective way of funding your account at the BetOnline Poker site, you will also find they can pay all players promptly no matter where those players live thanks to them using several financial processors one of which will be able to transfer all of your entire cash out back to you in a very short period of time, they are famed for their fast payouts which is why players return here time and time again!

6. I am From the US Can I Play at BetOnline Poker?

The BetOnline Poker site is one of our US player friendly Poker sites and that means you are going to be able to play there no matter where you live in the US, they also accept Poker players from all parts of the world so you are always more than welcome to give them a try today. The base currency of the BetOnline Poker site is US Dollars.

Bonuses and Promotions

BetOnline is Hosting $150K in Guaranteed Tournaments

Online

Instead of offering poker bonuses that sometimes seem impossible to clear, BetOnline is offering players something new and different. $150k in guaranteed prize pool poker tournaments.

Remember to add your BetOnline Poker Bonus Code for great signup bonuses
These aren’t freerolls per say, but the site is definitely juicing up the prize pools. Players can buy into these guaranteed prize pool events with either real money or with

Freerolls Every Hour at BetOnline Poker

They call them hit and run poker freerolls; they are free poker tournaments where players win real money. In most cases, in effort to boost prize pools, players can rebuy and buy an add-on.

BetOnline has been a strong contender in the online gambling industry since 1991. In 2010, the company launched an online poker room that now serves thousands of online poker players every day.

In fact, there’s not much more you could ask for with this site, BetOnline software works on Macintosh computers, accepts US poker players, and to top it all off, it’s an easy poker site get money on and off of. The cream, site is full of fish.

BetOnline Poker is a great choice for poker players in the United States especially given their experience in the gambling industry, with so many new online poker rooms popping up and rolling out welcome mats to United States players; it’s nice to see a name in the crowd with a lot of experience as a name USA players can trust.

What’s best however is that the sportsbook at BetOnline, the Casino, the Horse Betting site, all of that was already there. 100’s of players come from the casino and betting areas of the website over to the poker room creating soft games and easy money for even a mediocre poker player. After all, you don’t have to be the best poker player to make money at the game; you just have to find yourself at a table with a guy that’s a little bit worse than you.

Games

At current, BetOnline Poker features the staples when it comes to online poker, plus a few other varieties of the game. Poker players will find No Limit Holdem of course, as well as Limit Holdem games.
In addition these games are on offer:

  • Pot Limit Omaha
  • Limit Omaha 8
  • Stud Poker

Betonline Poker Customer Service Number

There isn’t a lot of action in these alternate game areas; however, there are always no-limit games available, and generally some limit holdem tables. Once in a while the players will find an active PLO or PLO8 game going. Stud poker has been pretty quiet to date.

Online

Tournaments

BetOnline offers both Multi-Table tournaments as well as Sit n Go style poker tournaments. In addition to the real money tournaments on offer, the site offers hourly freeroll events.

BetOnline features $150K in Guaranteed Tournaments each month!

Now these events are where the gravy money is made if you can make it into the money in a multi-table tournament. The player base at BetOnline is still relatively small, so there are plenty of overlays, which means that there is often house money in the prize pool of guaranteed tournaments because not enough players bought in to cover the guarantee. That’s dead money just there for the taking. To visualize, it’s as if extra players bought into the game, and then just didn’t show, they were knocked out before the game ever started.

BetOnline Poker Software

There’s been some confusion as to what software is actually used by BetOnline. Are they on the Hero network or is BetOnline on the Action Network?

There have also been some complaints, because the site recently went proprietary, rolling out their own software.

Well people don’t like change, that’s the main reason for the majority of the complaints surrounding BetOnline. Furthermore, when the company launched new software, there were indeed some glitches, and bugs, as there is whenever any new product is released to the public.

The good news is that the new software is user-friendly and stands alone. That means when you’re playing poker at BetOnline you’re simply playing poker with other players at BetOnline.

Singing up to Play at BetOnline Poker

Singing up for an account with BetOnline is a simple process that takes just a few minutes. The process begins when you fill out the registration form on the Bet Online website. From there you’ll head to your email account and click the verification link the company will email you after you get signed up. This proves that they have a real email address on file for you. Don’t worry about spam, there’s a box on the registration form that asks you if you want promotional emails, you can simply uncheck them if you’re not interested in keeping in touch. You can also change your email preferences from within the poker lobby later on.

The confirmation email will come from the customer service department at BetOnline so if you have strong spam blockers, simply add cs@betonline.com to your white list or address book as BetOnline.

Once you open the email, simply click the big blue link that says ACTIVATE.

Once you click on the ACTIVATE link in the activation email, you’ll be taken to an account funding page where you’ll have the opportunity to fund your account and play poker with real money. Keep reading for further information about account funding methods available below.
Features

The software at BetOnline poker features many of the things United States Poker players are missing from their old favorite poker sites like Full Tilt Poker and PokerStars such as resizable tables and easy to access and read hand histories.

The software also comes with note taking abilities, as you might expect, and a couple of options as far as table skins.
There is also an out-of-the-box Mac compatible solution available for Mac Computer users.

Customer Support

Customer support is available via telephone, email and live chat. During the writing of this review, we sent two emails to the staff at BetOnline. At this time, we’re yet to receive a response. However, contacting live support was a breeze. There was little to no wait for a live chat operator that was knowledgeable, and friendly.

Deposit and Withdrawal Options

Visa via Person to Person

Visa person to Person transactions work a lot like sending money to friends and family via PayPal does. This is a unique payment options as far as Poker Deposits go, and often works even when the very same Visa Card used to execute the transaction has been declined.
The minimum deposit amount using Visa’s Person to Person deposit option is $50. Customers can use this method to deposit as much as $2,500 per day. If you want to use Person to Person by Visa to make your BetOnline poker deposit, join the live chat, and talk with a cashier for depositing details.

Visa Deposits at BetOnline

Players can use their Visa cards to buy poker chips just as they would use any the card to buy anything else online. The minimum deposit is again $50 per transaction, and the maximum is $2,000. Due to the UIGEA which changed the way that banks do business with online gambling establishments some transactions may be declined, it’s a little bit of Liberty that was lost during the events that occurred on September 11th 2001 in the United States and the reckless passage of laws that occurred afterwards.

In the case that your card is declined, when it should for all other purposes work fine, we recommend trying an online eWallet, or a Visa person-to-person transaction (see above).

Visa Gift Cards

Another option involving the Visa company is the use of Visa Gift cards that are specifically sold to work internationally.
These cards are sold to work with International companies, and to work online, be sure that you make sure the card you purchase will work for both of those purposes.

Easy Voucher Deposits at BetOnline

There are even virtual cards that can be bought online, however, in most cases these cards won’t work if sold to someone in the United States. An exception to this rule is Easy Voucher. To make the deposit, simply purchase your Easy Voucher by clicking the link in the BetOnline cashier window.

Then enter the 36 digit voucher number, and your account will be credited instantly.

Depositing to BetOnline via Western Union and MoneyGram

BetOnline accepts deposits via both Western Union and MoneyGram. For those in the United States, that can be as simple as a trip to your local Walmart to pick up your poker winnings, or make a deposit to your online poker account.

Bet Poker Online

In fact, when you’re using Western Union in conjunction with a Visa or MasterCard to make a deposit to your account, you don’t even need to leave the house, simply call Western Union at 1-877-276-5554 and process the transaction over the telephone.

You will need BetOnline’s company information, and then you’ll need to provide them with the transaction numbers, so it’s best to get in touch with a player services representative before imitating the transaction and get all of the information you’ll need to process it.

The minimum Western Union or MoneyGram transaction amount is $50, the maximum is $2500, however, if your transaction is processed for at least $300, BetOnline covers the fees.

Money Order Deposits at BetOnline

It’s not the fastest way to fund your BetOnline poker account, but it is effective, and you can deposit a bit more at one time than you can using some of the other available account funding options at BetOnline casino.

If you would like to mail a money order to BetOnline, they are accepted in amounts ranging from $300-$9000.

The benefits to using money orders to fund your account is that they are entirely anonymous. There’s no record of your having purchased the money order, the only record is made after the money order is cashed.

To keep the entire process anonymous, send the BLANK money order to BetOnline, and include your account number on a separate piece of paper. Be sure to hang on to your receipt just in case the money order gets lost in the mail. In some cases, even keeping the receipt won’t help you however, as blank money orders are often irreplaceable.

If you decide to use express mail to mail the money order, get in touch with player services and they will give you instructions on getting that fee credited to your account as well.

Deposit as little as $10 with MoneyBookers – Skrill

Betonline Poker Customer Support

You’re not likely to obtain a new MoneyBookers, now known as Skrill account if you’re located within the United States, however, if you’re outside of the US, or happen to still have a Skrill account, this is the most flexible deposit option offered at BetOnline. Players can make micro-deposits of as little as $10, and mega deposits up to, well as much as you want to put in your poker account, there’s no limit.

The best thing about funding your online poker account with Skrill is that your funds will be in your BetOnline account almost instantly. Just login to your Skrill account, and send the cash to Moneybookers@betonline.ag choose the amount of chips you’d like to buy. Choose UDS as the currency, and include your BetOnline user I.D. in the email subject.

Bet Customer Service Number

More BetOnline Account Funding Options

  • NETeller : $10 minimum – $50k maximum
  • Book to Book: $500 minimum – no maximum
  • Bank Wire: $1000 minimum – no maximum
  • Check : $1500 minimum – $24,900 maximum